FREE SHIPPING

Below are the free shipping offers available on eisenkern.com.

PROCESSING TIME

Please allow 3-5 days for our team to pick and pack you order. Shipping timeframes are in addition to our processing times. Orders will be delivered between 8am – 6pm Monday to Friday.

Please note that once your order is on its way, we are unable to change the shipping address.

DELIVERY TIME

Receiving time = processing time + shipping time

1) Processing time: 3-5 working days

2) Shipping time: 15-45 working days

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.

TRACKING YOUR ORDER

You can track your order via tracking details. If you do not receive your tracking details, please contact our team directly.

DUTIES & TAXES

Taxes and duties are calculated at checkout according to your shipping destination and itemised on the order summary page. Note that duties and taxes are non-refundable.